ICICI Bank provides an Internet banking service for credit card users, facilitating account management from any location, at any time. When you register your ICICI credit card for Internet banking, a suite of online services becomes available, including access to account details, transaction histories, monthly statements, and more. Furthermore, users can initiate credit card loans, increase credit limits, redeem rewards, and perform various other actions.

Benefits of ICICI Credit Card Internet Banking

• Convenience:
  • Access card statements up to two years old.
  • Generate a new credit card PIN online.
  • Convert transactions to EMIs.
  • Pay applicable taxes.
  • Check and redeem reward points.
  • Manage auto-debit for bill payment.
  • Add or deactivate credit cards.
• Timely Payments:
  • Pay credit card and utility bills (electricity, telephone, internet, etc.).
  • Utilize options like manage billers and quick pay to add billers, set reminders, and enroll in auto-debit services.
• Secure Transactions:

  ICICI's i-safe app offers multi-level authentication for secure online transactions.

Registering ICICI Bank Credit Card for Internet Banking

For Existing ICICI Customers with Net Banking:

1. Visit the ICICI Internet banking page.
2. Log in using your User ID and password.
3. Under 'Customer Service,' click on 'Service Requests.'
4. Select 'Link my Credit Card Account to my User ID.'
5. Provide necessary details like credit card number, expiry date, mobile number, and email address.
6. Submit the form, authorizing it using the OTP sent to your registered mobile number.
7. Once linked, access your credit card account using your net banking User ID and password.

For Existing ICICI Bank Customers without Net Banking:

• Register online, at any ICICI branch, or through phone banking.
• Link your credit card to your net banking using the steps above.

For New ICICI Bank Credit Card Users:

• Contact ICICI Credit Card Customer Care.
• Choose 'Option 2' for credit card services.
• Enter your 16-digit credit card number and 4-digit PIN.
• Select 'Option 1' for 'Self-Banking,' followed by 'Option 1' to obtain your User ID.
• Generate a User ID and password by visiting the ICICI Internet banking page and following the instructions for password generation.

Raising Requests via ICICI Credit Card Net Banking

ICICI credit cardholders can make various requests using Internet banking:

• Statements: Activate/deactivate physical statements, request email/post statements.
• Account Modifications: Change address, generate credit card PIN, cancel card.
• Transaction Disputes: Check the status of disputed transactions.
• Rewards: Check balance and redeem points.
• Card Issues: Block lost/stolen cards, request card re-dispatch.
• EMI Options: Convert eligible transactions to EMIs within 30 days of purchase.
• Additional Requests: Set auto debit for bills, change billing cycle, subscribe to alerts, generate 3D secure OTP.

For Axis Bank Credit Card Inquiries, contact:

• Retail phone banking: 1-860-419-5555 / 1-860-500-5555
• Agricultural/rural queries: 1800 419 5577
• Corporate Phone Banking & CMS: 1-860-500-4971

To block a lost card, call 1-860-419-5555 or 1-860-500-5555. For lost debit cards, dial 022-6798-7700.

NRI Customer Care can be reached via the non-toll-free international number: +91 40 67174100. Toll-free numbers are also available for USA, UK, Singapore, Canada, Australia, Saudi Arabia, UAE, and Qatar.

To write to Axis Bank, use the following address:

• Axis Bank Limited, 'Axis House,
• C-2, Wadia International Centre,
• Pandurang Budhkar Marg, Worli,
• Mumbai - 400 025, India.
• Phone: 91-22-24252525 / 91-22-43252525
• Fax: 91-22-24251800

Key Terms: RBI, KWD, INR, SGD, MAS, IMF.