How to Change Mobile Number in ICICI Bank: Online & More

How to Change Mobile Number in ICICI Bank: Online & More

Mar 23, 2024

15 Mins

ICICI Bank, a leading multinational banking and financial service provider in India with its headquarters in Mumbai, offers a convenient way for customers to change their mobile numbers online. By utilizing ICICI Bank's net banking platform, customers have the freedom to conduct their banking transactions from anywhere in the world.

Here is a step-by-step guide on how to update your mobile number in your ICICI bank account using the Internet and other methods:

Method 1: Changing Your Mobile Number Online

1. Visit the following webpage: http://www.icicibankrefer.com/user/changeMobileNo.php.

2. On the webpage, you will find an option to change your mobile number. Enter the email address associated with your bank account.

3. Next, provide your old phone number, followed by the new mobile phone number you wish to use.

4. Once you have entered all the necessary details, click on the "Submit" button. Your request to change your mobile number in ICICI Bank has been successfully submitted.

You will receive an email notification on your registered email address, confirming the update of your mobile number.

Update 2023: ICICI Bank has discontinued the option to register or change mobile numbers via Customer Care and internet banking due to security concerns.

Method 2: Visit the Nearest ATM

Alternatively, you can change your mobile number at an ICICI Bank ATM without having to visit a physical branch.

• Find an ICICI ATM near your location and insert your ATM card. Enter your PIN code to proceed.

• On the Home screen, select "More Options" to access a variety of banking activities.

• Then, choose the option "Register Your Mobile Number".

• Enter your new mobile phone number and confirm the details. Your mobile number will be updated within two working days.

Method 3: Call Customer Care

If you're short on time and unable to access online banking or visit an ATM, you can contact ICICI Bank's customer care and request a change of your mobile phone number.

• Customer care representatives will ask a few questions to verify your account ownership before updating the registered mobile number.

Method 4: Visit a Branch

Visit your ICICI home branch with the original and photocopies of your Aadhar and Pan Card. Request a change form, complete it, and submit it along with the photocopies of your identification documents.

Method 5: Send an Email

Send an email to icicibankmobilemoney@icicibank.com to request a change of your mobile number. NRI customers can also call from an international number to make a request. Download the request form from the bank's website, complete it, and send it to the address provided.

If you find yourself in a situation where you need to change your mobile number in ICICI Bank, whether due to loss of your mobile phone or obtaining a new number, rest assured that the process is now more straightforward.

We hope this article provides you with the necessary information to change your mobile number in ICICI Bank online. Stay tuned for more updates on similar topics.

ICICI Bank, a leading multinational banking and financial service provider in India with its headquarters in Mumbai, offers a convenient way for customers to change their mobile numbers online. By utilizing ICICI Bank's net banking platform, customers have the freedom to conduct their banking transactions from anywhere in the world.

Here is a step-by-step guide on how to update your mobile number in your ICICI bank account using the Internet and other methods:

Method 1: Changing Your Mobile Number Online

1. Visit the following webpage: http://www.icicibankrefer.com/user/changeMobileNo.php.

2. On the webpage, you will find an option to change your mobile number. Enter the email address associated with your bank account.

3. Next, provide your old phone number, followed by the new mobile phone number you wish to use.

4. Once you have entered all the necessary details, click on the "Submit" button. Your request to change your mobile number in ICICI Bank has been successfully submitted.

You will receive an email notification on your registered email address, confirming the update of your mobile number.

Update 2023: ICICI Bank has discontinued the option to register or change mobile numbers via Customer Care and internet banking due to security concerns.

Method 2: Visit the Nearest ATM

Alternatively, you can change your mobile number at an ICICI Bank ATM without having to visit a physical branch.

• Find an ICICI ATM near your location and insert your ATM card. Enter your PIN code to proceed.

• On the Home screen, select "More Options" to access a variety of banking activities.

• Then, choose the option "Register Your Mobile Number".

• Enter your new mobile phone number and confirm the details. Your mobile number will be updated within two working days.

Method 3: Call Customer Care

If you're short on time and unable to access online banking or visit an ATM, you can contact ICICI Bank's customer care and request a change of your mobile phone number.

• Customer care representatives will ask a few questions to verify your account ownership before updating the registered mobile number.

Method 4: Visit a Branch

Visit your ICICI home branch with the original and photocopies of your Aadhar and Pan Card. Request a change form, complete it, and submit it along with the photocopies of your identification documents.

Method 5: Send an Email

Send an email to icicibankmobilemoney@icicibank.com to request a change of your mobile number. NRI customers can also call from an international number to make a request. Download the request form from the bank's website, complete it, and send it to the address provided.

If you find yourself in a situation where you need to change your mobile number in ICICI Bank, whether due to loss of your mobile phone or obtaining a new number, rest assured that the process is now more straightforward.

We hope this article provides you with the necessary information to change your mobile number in ICICI Bank online. Stay tuned for more updates on similar topics.

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