How to Update Your Mobile Number with ICICI Bank in 2023

ICICI Bank, a leading multinational financial institution based in Mumbai, India, offers a convenient way for customers to update their mobile numbers online. Through the bank's net banking services, clients can conduct global transactions effortlessly. Here’s a step-by-step guide on updating your mobile number with ICICI Bank using online and alternative methods:

Method 1: Update Your Mobile Number Online

1. Visit the official page: ICICI Mobile Number Change.
2. Find the mobile number change section and enter your email that is linked to the account.
3. Provide your current and new mobile numbers.
4. Submit the information by clicking "Submit." Your request to update the mobile number will begin processing. A confirmation email will be sent to your registered account email.

2023 Update: ICICI Bank has discontinued changing mobile numbers via Customer Care and internet banking due to security concerns.

Method 2: Using an ICICI ATM

Another option is using any ICICI ATM to change your mobile number without visiting a bank branch.

• Locate an ICICI ATM, insert your ATM card, and enter your PIN.
• Choose "More Options" from the main menu.
• Select "Register Your Mobile Number."
• Enter and re-enter your new mobile number. The update will be effective within two business days.

Method 3: Contact Customer Care

If time-constrained, contact ICICI Bank's customer care for assistance in changing your mobile number. A bank representative will verify your account details before updating your mobile number.

Method 4: Visit a Branch

Visit your home branch with original and photocopies of your Aadhaar and PAN Card. Complete the change form and submit it along with the ID copies.

Method 5: Email Request

Email your request to icicibankmobilemoney@icicibank.com for changing your mobile number. NRI customers may reach out internationally to initiate the change. Download, fill, and send the request form available on the bank's website to the specified address.

If you've lost your phone or acquired a new number, updating your ICICI Bank mobile number is a straightforward process. We hope this guide helps with the update procedure. Stay connected for more updates on related subjects.

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