How to Obtain Axis Bank Customer ID via SMS

How to Obtain Axis Bank Customer ID via SMS

Mar 23, 2024

15 Mins

Introduction:

Axis Bank, a prominent private bank headquartered in Mumbai, is widely recognized for its exceptional customer experience, particularly through its user-friendly web interface and net banking portal.

To access net banking with Axis Bank, it is essential to have a customer ID, which serves as the login name. If you happen to be an Axis Bank account holder and are unable to locate your Customer ID, this article is specifically for you. We have outlined a few methods to help you find your Customer ID with Axis Bank. Here's what you need to know:

Method 1: Retrieve Customer ID from the Welcome Letter and Cheque Book

Upon account sign-up, Axis Bank sends a welcome letter containing important details, including the Customer ID, which is mentioned both at the top and bottom of the letter. Make note of this ID as it will be required for login purposes. Similarly, you can also find the Customer ID printed on the front page of your Axis Bank chequebook.

Method 2: Obtain Axis Bank Customer ID through SMS

If, by any chance, you have misplaced or discarded the welcome letter, you can still retrieve your Customer ID. Simply send a new message containing the text "CustID" to 5676782 from your registered mobile number. The bank will promptly respond with your Customer ID.

Important Note: It is crucial to ensure that your mobile number is registered with Axis Bank before using this method, as the Customer ID is considered sensitive information. Customer service executives will not provide you with the Customer ID if your mobile number is not registered.

These are the two methods available for retrieving your Customer ID with Axis Bank. For those prone to forgetfulness, it is advisable to save your Customer ID in a secure location on your mobile device, such as notes or your contacts, to avoid any future inconvenience."

Introduction:

Axis Bank, a prominent private bank headquartered in Mumbai, is widely recognized for its exceptional customer experience, particularly through its user-friendly web interface and net banking portal.

To access net banking with Axis Bank, it is essential to have a customer ID, which serves as the login name. If you happen to be an Axis Bank account holder and are unable to locate your Customer ID, this article is specifically for you. We have outlined a few methods to help you find your Customer ID with Axis Bank. Here's what you need to know:

Method 1: Retrieve Customer ID from the Welcome Letter and Cheque Book

Upon account sign-up, Axis Bank sends a welcome letter containing important details, including the Customer ID, which is mentioned both at the top and bottom of the letter. Make note of this ID as it will be required for login purposes. Similarly, you can also find the Customer ID printed on the front page of your Axis Bank chequebook.

Method 2: Obtain Axis Bank Customer ID through SMS

If, by any chance, you have misplaced or discarded the welcome letter, you can still retrieve your Customer ID. Simply send a new message containing the text "CustID" to 5676782 from your registered mobile number. The bank will promptly respond with your Customer ID.

Important Note: It is crucial to ensure that your mobile number is registered with Axis Bank before using this method, as the Customer ID is considered sensitive information. Customer service executives will not provide you with the Customer ID if your mobile number is not registered.

These are the two methods available for retrieving your Customer ID with Axis Bank. For those prone to forgetfulness, it is advisable to save your Customer ID in a secure location on your mobile device, such as notes or your contacts, to avoid any future inconvenience."

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