What are the key benefits of SBI Credit Cards?

SBI Credit Cards offer a wide range of benefits, including rewards, cashback, lounge access, discounts, and insurance coverage.

How can I apply for an SBI Credit Card?

You can apply for an SBI Credit Card online through the Paisabazaar platform, where you can compare card options and check for pre-approved offers.

What factors should I consider when choosing an SBI Credit Card?

Consider your spending habits, lifestyle, and financial goals to select a card that best suits your needs, such as travel, shopping, or rewards.

How can I manage my SBI Credit Card efficiently?

SBI Card offers a user-friendly mobile app and online banking services to help you manage your card, check statements, make payments, and access additional features.

What precautions should I take to avoid accumulating credit card debt?

Responsible credit card usage includes paying bills on time, managing credit limits wisely, and avoiding unnecessary spending to prevent debt accumulation.

How to Check the Status of Your SBI Online Complaint: 7 Easy Steps

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Mar 23, 2024

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How to Check the Status of Your SBI Online Complaint

The State Bank of India (SBI), the largest bank in India, serves millions of customers throughout the country. As a government-owned entity, SBI has a vast network of over 24,000 branches and 59,000 ATMs, catering to both rural and urban populations. Additionally, the bank has a presence in 37 countries and maintains over 300 correspondents in 72 nations.

There are instances when customers have to file complaints with SBI and may need to follow up with customer care to address their concerns. While contacting SBI Customer Care over the phone is an option to track complaint status, it can be time-consuming. However, SBI usually informs customers about their complaints through SMS and email. But did you know you can also check the status of your complaint online?

In this article, we will discuss the procedure for checking the status of SBI complaints using online platforms. Before that, let's take a look at the issues for which you can raise a complaint:

1. Deduction of cash from ATM without receiving the funds.

2. Blockage of card or net banking services.

3. Loss of credit or debit card, and requesting a replacement.

4. Disputes related to transactions.

5. Non-receipt of OTP or communications from the bank.

6. Inability to log in to net banking.

7. Other banking-related issues.

Now that you are aware of the issues for which you can raise a complaint, let's explore the procedure for checking the complaint status through online mediums. Here are the steps to follow:

Method 1: Checking SBI Complaint Status Online

Step 1: Visit the complaint management system of SBI by clicking on this link: [https://crcf.sbi.co.in/ccf/Home/ComplaintStatus](https://crcf.sbi.co.in/ccf/Home/ComplaintStatus).

Step 2: On the website, you will find a space to enter your complaint ticket number. Fill in the ticket number and the captcha code provided.

Step 3: After entering all the necessary details, click on the "submit" button. The status of your complaint will be displayed.

This method is the easiest and quickest way to check the status of your complaint. It saves time compared to calling customer care and waiting in a queue.

Update: December 1, 2017

Method 2: Knowing Your SBI Complaint Status by Calling Toll-Free Number

To know the status of your complaint, call the toll-free number 1800112211 or 18004253800 and provide your complaint ticket number.

Next time you raise a complaint, make sure to note down the complaint reference number. This will enable you to track the complaint through the online portal and save time.

Note: All information provided in this article is accurate as of the date mentioned above.