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How to Check Your FASTag Balance: 6 Easy Methods

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Jun 22, 2024
15 Mins

Effortlessly check your FASTag balance through various channels: online platforms, mobile apps, SMS, email notifications, and customer care helplines. The NHAI FASTag is supported by 13 banks.

How to Check FASTag Balance Using Vehicle Number

Follow these steps to check your FASTag balance via vehicle number:

  1. Go to the official National Highway Authority of India (NHAI) or your FASTag issuer's website.
  2. Find the link for FASTag balance/check transaction history.
  3. Enter the vehicle number linked to FASTag.
  4. Click on 'Check balance' or 'View transaction history'.
  5. Your current FASTag balance and latest transactions will be displayed, showing toll payments.

Alternatively, use the MyFASTag app available for Android or iOS.

How to Check FASTag Balance via Website

  1. Access your issuer's website.
  2. Log in to the FASTag portal using your credentials.
  3. View your balance details.

FASTag Balance Check Through Mobile App

The mobile app connects to the NHAI Prepaid Wallet:

  1. Download the My FASTag App for iOS or Android.
  2. Sign in with your login details.
  3. Check your balance amount.

FASTag Balance Check Through SMS

Once your mobile number is linked to your FASTag account, you'll receive SMS updates every time a deduction occurs, including account balance and toll payments.

FASTag Balance Check via Email

Similar to SMS alerts, NHAI sends an email to your registered address for every toll deduction:

  1. Open your registered email inbox.
  2. Locate the latest FASTag deduction email.
  3. Check your current FASTag balance in the email.

FASTag Customer Care Helpline

Prepaid FASTag users can check balances by giving a missed call to toll-free numbers: 1300 or +91-8884333331, available 24/7.

FASTag Issuing Bank Customer Care Numbers

  • Airtel Payments Bank: 400/8800-688-006
  • AU Small Finance Bank: 1800-258-7300
  • Axis Bank Ltd: 1860-419-8585
  • Bank of Baroda: 1800-103-4568
  • Canara Bank: 1800-103-3568
  • City Union Bank Ltd: 1800-258-7200
  • Equitas Small Finance Bank: 1800-103-1222
  • Federal Bank: 1800-266-9520
  • FINO Payments Bank: 022-6868-1414
  • HDFC Bank: 1800-120-1243
  • ICICI Bank: 1800-210-0104
  • IDBI Bank: 1800-266-1962
  • IDFC First Bank: 1800-266-9970
  • IndusInd Bank: 1860-210-8887
  • Karur Vysya Bank: 1800-102-1916
  • Kotak Mahindra Bank: 18-602-666-888
  • Nagpur Nagarik Sahakari Bank: 1800-266-7183
  • Punjab Maharashtra Bank: N/A
  • Punjab National Bank: 1800-419-6610
  • Saraswat Bank: 1800-229-999/1800-266-5555
  • South Indian Bank: 1800-425-1809
  • State Bank of India: 1800-110-018
  • Union Bank of India: 1800-258-6400
  • YES BANK: 1800-3000-1113

Benefits of Using FASTag

  • Time and Fuel Efficiency: Pass through tolls smoothly, saving on time and fuel.
  • Reduced Traffic Congestion: Fewer stoppages at toll gates.
  • Convenience: Swift electronic toll payment method.
  • Transaction Alerts: Get alerts via app or SMS for each transaction.
  • Eco-friendly Option: Minimizes paper usage, benefiting the environment.
  • Monthly Passes: Convert monthly passes to FASTag online.
  • Longevity: FASTag validity lasts five years.
  • Simple Registration: Fast and easy registration process for FASTag.
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