AU Bank Credit Card Customer Care Number
AU Bank Credit Card Customer Care Number
Mar 16, 2024
15 Mins
AU Small Finance Bank prioritizes exceptional customer service, ensuring swift resolution of all queries and concerns. Whether you hold a savings account, current account, personal loan, or AU Bank credit card, access to dedicated customer care services is readily available. Particularly noteworthy is the specialized assistance provided through the AU Bank credit card customer care number, reflecting the bank's commitment to offering tailored solutions promptly.
AU Small Finance Bank Customer Care Number & Details
For all-round assistance and service requests, customers can reach out to AU Bank's 24x7 customer care service using the following toll-free numbers:
General Queries/Complaints/Service Requests:
1800 1200 1200
1800 26 66677
Non-Toll Free Numbers:
1860 1200 1200
0141 - 7141000
0141 - 6133000
0141 - 3071800
Email: customercare@aubank.in
Credit Card Assistance
For specific credit card inquiries and support, AU Bank provides dedicated helplines:
Toll-Free Numbers:
1800 1200 1500
Non-Toll Free Numbers:
0141-7141100
0141-4455000
Email:
creditcard.support@aubank.in
creditcard.priority@aubank.in (For Vetta, Zenith, and Zenith+ customers)
customercare@rewardz.aubank.in (Reward Points related)
corpcc.support@aubank.in (For Commercial Credit Cards customers)
NRI Services
A specialized service desk caters to NRI customers' unique requirements, ensuring seamless banking experiences. Reach out to AU Bank's NRI services via email at nriservices@aubank.in.
Investor Relations
For investor-related queries and information, AU Bank extends support through email at investorrelations@aubank.in.
Media Queries
Media-related inquiries are handled promptly by AU Bank's media team. Contact them via email at media@aubank.in.
In case a customer remains dissatisfied with the resolution provided by the bank, they have the option to escalate the matter to the Banking Ombudsman, Reserve Bank of India, for further assistance and complaint resolution.
AU Small Finance Bank Limited Missed Call Banking
AU Small Finance Bank introduces a convenient and complimentary missed call service, enabling customers to swiftly access their account information. With a simple missed call from their registered mobile number, customers can instantly retrieve their savings account balance and mini statement. This hassle-free service ensures that account details are always at your fingertips, without incurring any charges.
Services and Corresponding Missed Call Numbers:
Account Balance: 1800-120-2586
Mini Statement: 1800-121-2586
FASTAG Balance: 9594-744-440
AU Small Finance Bank Limited Grievance Redressal
In the rare instance where a customer's concerns are not adequately addressed by AU Small Finance Bank's customer service, there are escalation channels available for further assistance. After allowing a reasonable time for resolution, if the issues persist, customers can escalate their grievances to the Principal Nodal Officer of the bank.
Contact Details of AU Bank Regional Nodal Officers:
Rajasthan
Nodal Officer: Prashant Kasliwal
Address: AU SMALL FINANCE BANK LIMITED Plot No. C-6, Harikishan Somani Marg, Ajmer Road, Jaipur, Rajasthan, PIN - 302001
Phone Number: +91 73400 12367
Email ID: rno.jaipur@aubank.in
Madhya Pradesh
Nodal Officer: Manish Ghosal
Address: AU SMALL FINANCE BANK LIMITED 6th Floor, Dhan Trident Block No. B-3, PU-4, Building, Near Vijay Nagar, AB Road, Indore - 452010
Phone Number: +91 8108119708
Email ID: rno.bhopal@aubank.in
Chhattisgarh
Nodal Officer: Manish Ghosal
Address: AU SMALL FINANCE BANK LIMITED Plot No. 22, Sheet No. 9, Near Daga Petrol Pump, Fafadik Chowk, Raipur, Chattisgarh, PIN - 492001
Phone Number: +91 81081 19708
Email ID: rno.raipur@aubank.in
Maharashtra and Goa
Nodal Officer: Rasmiranjan Sarangi
Address: AU SMALL FINANCE BANK LIMITED Corporate House, G Block, 2nd Floor, Kanakia Zillion, Junction of LBS & CST Marg, BKC Annex, Kurla (West), Mumbai, PIN - 400070
Phone Number: +91 8422879342
Email ID: rno.mumbai@aubank.in
Delhi, Haryana, Ghaziabad, Gautam Budh Nagar
Nodal Officer: Inderdeep Kaur
Address: AU SMALL FINANCE BANK LIMITED F-4, Ground Floor, East of Kailash, New Delhi, PIN - 110024
Phone Number: +91 81300 96629
Email ID: rno.delhi@aubank.in
Himachal Pradesh, Punjab, Chandigarh
Nodal Officer: Gagan Deep Avasthi
Address: AU SMALL FINANCE BANK LIMITED SCO 45 - 46, Sector 8 C, Chandigarh, PIN - 160018
Phone Number: +91 82880 10159
Email ID: rno.chandigarh@aubank.in
Gujarat
Nodal Officer: Rajesh Sachdev
Address: AU SMALL FINANCE BANK LIMITED Ground floor, Shital Varsha Complex, Shivranjani, Cross Road, Satellite, Ahmedabad, PIN - 380009
Phone Number: +91 99251 06132
Email ID: rno.ahmedabad@aubank.in
Karnataka
Nodal Officer: Sudhakar Pandi
Address: AU SMALL FINANCE BANK LIMITED Ground Floor, N-9, 24th Main, J.P. Nagar 1st Phase, Bangalore- 560078
Phone Number: +91 8306994023
Email ID: rno.bangalore@aubank.in
Union Territories of Jammu & Kashmir, Ladakh
Nodal Officer: Gagan Deep Avasthi
Address: AU SMALL FINANCE BANK LIMITED Sh. Hardev Singh, Khasra No. 8, Shivaji Chowk, Sector 14, Ground Floor, Near Zorawar Singh Chowk, Nanak Nagar, Bahu Plaza, Jammu - 180004
Phone Number: +91 82880 10159
Email ID: rno.jammu@aubank.in
Uttar Pradesh
Nodal Officer: Amrish Singh
Address: AU SMALL FINANCE BANK LIMITED 14/113, Padam Tower-1, Civil Lines, Kanpur, UP-208001
Phone Number: +91 9116658179
Email ID: rno.kanpur@aubank.in
AU Bank Credit Card Customer Care Services
In this segment, we'll delve into the various avenues available for customers to address their concerns and seek assistance regarding AU Bank credit card services.
AU Small Finance Bank Limited Missed Call Banking
AU Small Finance Bank offers a convenient missed call service, enabling customers to access their account information effortlessly. By simply placing a missed call from their registered mobile number, customers can promptly retrieve their savings account balance and mini statement. This hassle-free service ensures that crucial account details are readily accessible, without incurring any charges.
Grievance Redressal Mechanisms
In the event that a customer's concerns are not adequately resolved through regular channels, AU Small Finance Bank provides escalation paths for further assistance. Customers have the option to escalate their grievances to the Principal Nodal Officer of the bank after allowing a reasonable time for resolution.
Contact Details of AU Bank Regional Nodal Officers:
Rajasthan: Prashant Kasliwal
Madhya Pradesh: Manish Ghosal
Chhattisgarh: Manish Ghosal
Maharashtra and Goa: Rasmiranjan Sarangi
Delhi, Haryana, Ghaziabad, Gautam Budh Nagar: Inderdeep Kaur
Himachal Pradesh, Punjab, Chandigarh: Gagan Deep Avasthi
Gujarat: Rajesh Sachdev
Karnataka: Sudhakar Pandi
Union Territories of Jammu & Kashmir, Ladakh: Gagan Deep Avasthi
Uttar Pradesh: Amrish Singh
These regional nodal officers are designated to address escalated grievances and ensure prompt resolution for AU Bank customers across various regions.
By providing dedicated missed call banking services and establishing effective grievance redressal mechanisms, AU Small Finance Bank reaffirms its commitment to delivering exceptional customer service and addressing customer concerns promptly.
Stay tuned for more informative content from Pluto Money, where we aim to empower readers with valuable insights into banking and finance.
AU Small Finance Bank prioritizes exceptional customer service, ensuring swift resolution of all queries and concerns. Whether you hold a savings account, current account, personal loan, or AU Bank credit card, access to dedicated customer care services is readily available. Particularly noteworthy is the specialized assistance provided through the AU Bank credit card customer care number, reflecting the bank's commitment to offering tailored solutions promptly.
AU Small Finance Bank Customer Care Number & Details
For all-round assistance and service requests, customers can reach out to AU Bank's 24x7 customer care service using the following toll-free numbers:
General Queries/Complaints/Service Requests:
1800 1200 1200
1800 26 66677
Non-Toll Free Numbers:
1860 1200 1200
0141 - 7141000
0141 - 6133000
0141 - 3071800
Email: customercare@aubank.in
Credit Card Assistance
For specific credit card inquiries and support, AU Bank provides dedicated helplines:
Toll-Free Numbers:
1800 1200 1500
Non-Toll Free Numbers:
0141-7141100
0141-4455000
Email:
creditcard.support@aubank.in
creditcard.priority@aubank.in (For Vetta, Zenith, and Zenith+ customers)
customercare@rewardz.aubank.in (Reward Points related)
corpcc.support@aubank.in (For Commercial Credit Cards customers)
NRI Services
A specialized service desk caters to NRI customers' unique requirements, ensuring seamless banking experiences. Reach out to AU Bank's NRI services via email at nriservices@aubank.in.
Investor Relations
For investor-related queries and information, AU Bank extends support through email at investorrelations@aubank.in.
Media Queries
Media-related inquiries are handled promptly by AU Bank's media team. Contact them via email at media@aubank.in.
In case a customer remains dissatisfied with the resolution provided by the bank, they have the option to escalate the matter to the Banking Ombudsman, Reserve Bank of India, for further assistance and complaint resolution.
AU Small Finance Bank Limited Missed Call Banking
AU Small Finance Bank introduces a convenient and complimentary missed call service, enabling customers to swiftly access their account information. With a simple missed call from their registered mobile number, customers can instantly retrieve their savings account balance and mini statement. This hassle-free service ensures that account details are always at your fingertips, without incurring any charges.
Services and Corresponding Missed Call Numbers:
Account Balance: 1800-120-2586
Mini Statement: 1800-121-2586
FASTAG Balance: 9594-744-440
AU Small Finance Bank Limited Grievance Redressal
In the rare instance where a customer's concerns are not adequately addressed by AU Small Finance Bank's customer service, there are escalation channels available for further assistance. After allowing a reasonable time for resolution, if the issues persist, customers can escalate their grievances to the Principal Nodal Officer of the bank.
Contact Details of AU Bank Regional Nodal Officers:
Rajasthan
Nodal Officer: Prashant Kasliwal
Address: AU SMALL FINANCE BANK LIMITED Plot No. C-6, Harikishan Somani Marg, Ajmer Road, Jaipur, Rajasthan, PIN - 302001
Phone Number: +91 73400 12367
Email ID: rno.jaipur@aubank.in
Madhya Pradesh
Nodal Officer: Manish Ghosal
Address: AU SMALL FINANCE BANK LIMITED 6th Floor, Dhan Trident Block No. B-3, PU-4, Building, Near Vijay Nagar, AB Road, Indore - 452010
Phone Number: +91 8108119708
Email ID: rno.bhopal@aubank.in
Chhattisgarh
Nodal Officer: Manish Ghosal
Address: AU SMALL FINANCE BANK LIMITED Plot No. 22, Sheet No. 9, Near Daga Petrol Pump, Fafadik Chowk, Raipur, Chattisgarh, PIN - 492001
Phone Number: +91 81081 19708
Email ID: rno.raipur@aubank.in
Maharashtra and Goa
Nodal Officer: Rasmiranjan Sarangi
Address: AU SMALL FINANCE BANK LIMITED Corporate House, G Block, 2nd Floor, Kanakia Zillion, Junction of LBS & CST Marg, BKC Annex, Kurla (West), Mumbai, PIN - 400070
Phone Number: +91 8422879342
Email ID: rno.mumbai@aubank.in
Delhi, Haryana, Ghaziabad, Gautam Budh Nagar
Nodal Officer: Inderdeep Kaur
Address: AU SMALL FINANCE BANK LIMITED F-4, Ground Floor, East of Kailash, New Delhi, PIN - 110024
Phone Number: +91 81300 96629
Email ID: rno.delhi@aubank.in
Himachal Pradesh, Punjab, Chandigarh
Nodal Officer: Gagan Deep Avasthi
Address: AU SMALL FINANCE BANK LIMITED SCO 45 - 46, Sector 8 C, Chandigarh, PIN - 160018
Phone Number: +91 82880 10159
Email ID: rno.chandigarh@aubank.in
Gujarat
Nodal Officer: Rajesh Sachdev
Address: AU SMALL FINANCE BANK LIMITED Ground floor, Shital Varsha Complex, Shivranjani, Cross Road, Satellite, Ahmedabad, PIN - 380009
Phone Number: +91 99251 06132
Email ID: rno.ahmedabad@aubank.in
Karnataka
Nodal Officer: Sudhakar Pandi
Address: AU SMALL FINANCE BANK LIMITED Ground Floor, N-9, 24th Main, J.P. Nagar 1st Phase, Bangalore- 560078
Phone Number: +91 8306994023
Email ID: rno.bangalore@aubank.in
Union Territories of Jammu & Kashmir, Ladakh
Nodal Officer: Gagan Deep Avasthi
Address: AU SMALL FINANCE BANK LIMITED Sh. Hardev Singh, Khasra No. 8, Shivaji Chowk, Sector 14, Ground Floor, Near Zorawar Singh Chowk, Nanak Nagar, Bahu Plaza, Jammu - 180004
Phone Number: +91 82880 10159
Email ID: rno.jammu@aubank.in
Uttar Pradesh
Nodal Officer: Amrish Singh
Address: AU SMALL FINANCE BANK LIMITED 14/113, Padam Tower-1, Civil Lines, Kanpur, UP-208001
Phone Number: +91 9116658179
Email ID: rno.kanpur@aubank.in
AU Bank Credit Card Customer Care Services
In this segment, we'll delve into the various avenues available for customers to address their concerns and seek assistance regarding AU Bank credit card services.
AU Small Finance Bank Limited Missed Call Banking
AU Small Finance Bank offers a convenient missed call service, enabling customers to access their account information effortlessly. By simply placing a missed call from their registered mobile number, customers can promptly retrieve their savings account balance and mini statement. This hassle-free service ensures that crucial account details are readily accessible, without incurring any charges.
Grievance Redressal Mechanisms
In the event that a customer's concerns are not adequately resolved through regular channels, AU Small Finance Bank provides escalation paths for further assistance. Customers have the option to escalate their grievances to the Principal Nodal Officer of the bank after allowing a reasonable time for resolution.
Contact Details of AU Bank Regional Nodal Officers:
Rajasthan: Prashant Kasliwal
Madhya Pradesh: Manish Ghosal
Chhattisgarh: Manish Ghosal
Maharashtra and Goa: Rasmiranjan Sarangi
Delhi, Haryana, Ghaziabad, Gautam Budh Nagar: Inderdeep Kaur
Himachal Pradesh, Punjab, Chandigarh: Gagan Deep Avasthi
Gujarat: Rajesh Sachdev
Karnataka: Sudhakar Pandi
Union Territories of Jammu & Kashmir, Ladakh: Gagan Deep Avasthi
Uttar Pradesh: Amrish Singh
These regional nodal officers are designated to address escalated grievances and ensure prompt resolution for AU Bank customers across various regions.
By providing dedicated missed call banking services and establishing effective grievance redressal mechanisms, AU Small Finance Bank reaffirms its commitment to delivering exceptional customer service and addressing customer concerns promptly.
Stay tuned for more informative content from Pluto Money, where we aim to empower readers with valuable insights into banking and finance.
FAQs 🤔
How do I check my AU Bank credit card balance using missed call banking?
Simply dial the designated missed call number from your registered mobile number to receive your credit card balance instantly.
What should I do if I'm not satisfied with AU Bank's customer service resolution?
You can escalate your concerns to the Principal Nodal Officer of AU Bank for further assistance and resolution.
Can I close my AU Bank credit card online?
Yes, you can initiate the closure process online by contacting AU Bank's credit card customer service and following the provided instructions.
How long does it take to receive confirmation of my AU Bank credit card closure?
After initiating the closure process, you should receive confirmation either in writing or via email once your credit card account is successfully closed.
Is there a fee for using AU Bank's missed call banking service?
No, AU Bank's missed call banking service is complimentary, allowing customers to access their account information conveniently without incurring any charges.
How do I check my AU Bank credit card balance using missed call banking?
Simply dial the designated missed call number from your registered mobile number to receive your credit card balance instantly.
What should I do if I'm not satisfied with AU Bank's customer service resolution?
You can escalate your concerns to the Principal Nodal Officer of AU Bank for further assistance and resolution.
Can I close my AU Bank credit card online?
Yes, you can initiate the closure process online by contacting AU Bank's credit card customer service and following the provided instructions.
How long does it take to receive confirmation of my AU Bank credit card closure?
After initiating the closure process, you should receive confirmation either in writing or via email once your credit card account is successfully closed.
Is there a fee for using AU Bank's missed call banking service?
No, AU Bank's missed call banking service is complimentary, allowing customers to access their account information conveniently without incurring any charges.
Author
Pluto Team
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