Introduction: AU Small Finance Bank, an Indian financial institution focusing on small business units, marginalized people, farmers, and micro industries, offers various debit cards with diverse features. These cards enhance security and help customers manage their lifestyle and expenses effectively.

To use ATMs for accessing accounts, customers must activate their debit cards by generating a 4-digit security code called a debit card PIN. This PIN is crucial for secure cash withdrawals, point of sale, and online transactions. Without activating the card and generating a PIN, card usage remains restricted.

AU Small Finance Bank provides multiple methods to assist customers in generating their debit card PIN. Be it a new account holder or someone who wishes to reset their PIN, the bank offers solutions through online banking or customer support. Additionally, generating a PIN is possible at an ATM.

Steps to Generate AU Small Finance Bank Debit Card PIN Online:

1. Open your phone's browser, search for "aubank.in," access the bank's website, and choose "AU Small Finance Bank" from the menu.
2. Navigate via the hamburger menu at the screen's corner and select "Debit Card Services."
3. Locate and click "Generate or Update your Debit Card PIN online." This directs to: https://www.aubank.in/debit-card-service/generate-debit-card-pin.
4. Input your debit card's 16-digit number, expiry date, and click "Confirm."
5. Submit personal details like customer ID, DOB, or PAN. Select OTP delivery to your registered email and click "Confirm."
6. Enter the OTP sent to your mobile and email, then click "Submit OTP."
7. Create and confirm a 4-digit debit card PIN, then click "Confirm."

Once completed, you receive a confirmation message indicating your debit card PIN's successful generation, enabling card usage for transactions.

Generate PIN via Customer Care Service:

Call AU Small Finance Bank Toll-free at 180012001200. Follow prompts, input required details like the card number and expiry date, then choose and confirm a new and unique 4-digit PIN. Your debit card PIN will be generated.

Generate PIN via ATM:

Insert your card at an ATM, select your language, and choose "Set your Debit Card PIN." Enter the 6-digit OTP sent to your registered mobile, set and confirm a new 4-digit PIN, then complete the process. A screen message will confirm your PIN generation.

For additional help, contact AU Bank's support at customercare@aubank.in or the toll-free numbers 1800 1200 1200 or 1800 26 66677.

By following these steps, AU Small Finance Bank customers can easily generate or reset their debit card PIN. For further support, the customer care team is available to provide assistance.