Star Health Insurance Customer Care

Star Health Insurance Customer Care

Jun 22, 2024

15 Mins

Star Health and Allied Insurance is renowned as the first standalone health insurance provider in India, offering customized health insurance solutions. The company is equally recognized for its exceptional 24/7 customer support.

Customers of Star Health and Allied Insurance can contact the customer care center for any queries or issues they might face. The customer care team is available round the clock to assist with concerns related to claims, tax receipts, grievances, change of address, and more. They can also help clarify any doubts about health insurance coverage, policy terms, renewal methods, etc.

Star Health Insurance Customer Care Toll-Free Numbers:

  • Toll-Free Number 1: 1800 425 2255

  • Toll-Free Number 2: 1800 102 4477

You can contact the customer care center via email, phone, or by visiting the nearest branch of Star Health and Allied Insurance.

Star Health & Allied Insurance Customer Care Details:

Star Health and Allied Insurance offers 24-hour service across various cities in India.

  • Toll-free Helpline: 1800-425-2255 / 1800-102-4477

  • Corporate Customers: 044 43664666

  • Purchase Policy: 044 6900 6900

  • Banca Channel: 044 6666 5050

  • Grievance Care: 044 4366 4600

  • Senior Citizen Claim: 044 4002 0888

  • Senior Citizen Grievance: 044 6900 7500

Claims Related to Flood:

For flood-related claims, contact the designated officers as listed below:

  • Himachal Pradesh: Dr. Rahul Verma, ZOCA - 78884 38059; Amarjeet Singh, Head of Zone - 99917 57485

  • Punjab: Dr. Sonia Saberwal, ZOCA - 73079 81584; Ashish Kumar, Head of Zone - 99149 18656

  • Haryana: Dr. Rahul Verma, ZOCA - 78884 38059; Amarjeet Singh, Head of Zone - 99917 57485

  • Delhi: Rajni Mehta, ZOCA - 98184 56313; Jaswinder Singh, Head of Zone - 98112 66522

Corporate Office Contact Details:

UNIT 1:

  • Ahmedabad: 24 hours, 044-28886401 & 28886405

  • Bhopal & Indore: 24 hours, 044-28886401 & 28886405

  • Chandigarh: 24 hours, 044-28886401 & 28886405

  • Delhi: 24 hours, 044-28886401 & 28886405

  • Lucknow: 24 hours, 044-28886401 & 28886405

  • Pune: 24 hours, 044-28886401 & 28886405

  • Rajasthan: 24 hours, 044-28886401 & 28886405

UNIT 2:

  • Bangalore: 24 hours, 044-28886561 & 28886562

  • Chennai: 24 hours, 044-28886561 & 28886562

  • Hyderabad: 24 hours, 044-28886561 & 28886562

  • Kolkata: 24 hours, 044-28886561 & 28886562

  • Mumbai: 24 hours, 044-28886561 & 28886562

  • Tamil Nadu: 24 hours, 044-28886561 & 28886562

  • Corporate office - Group Medi claim: 9:00 a.m. to 9:00 p.m., 044-28886557 & 28886560

Zonal Claims Office Contact Details:

  • Ahmedabad: 10:00 a.m. to 6:00 p.m., 079-49115100/5107/5108/5141

  • Bangalore: 10:00 a.m. to 6:00 p.m., 080 - 40874018/19

  • Bhopal: 10:00 a.m. to 6:00 p.m., 0755 421 3302 & 0755 421 3307

  • Chandigarh: 10:00 a.m. to 6:00 p.m., 0172 4734134/37

  • Delhi: 10:00 a.m. to 8:00 p.m., 011-23464638/36/46

  • Hyderabad: 10:00 a.m. to 6:00 p.m., 040-44344801/02

  • Indore: 10:00 a.m. to 6:00 p.m., 0731 4760622/4760626

  • Kolkata: 10:00 a.m. to 6:00 p.m., 033-22641063/64/73 & 033-64998017/18/19

  • Lucknow: 10:00 a.m. to 6:00 p.m., 0522-4935808-07

  • Mumbai: 10:00 a.m. to 8:00 p.m., 022-45203522/33/44 & 022-45203531/508

  • Pune: 10:00 a.m. to 8:00 p.m., 020-67638123/124 & 020-67638127/128

  • Rajasthan: 10:00 a.m. to 6:00 p.m., 0141-4070507

  • Kerala Claims Office - Trivandrum: 10:00 a.m. to 8:00 p.m., 0471-4174211/239

Star Health & Allied Insurance Address:

The Manager - Customer Care, Star Health & Allied Insurance Co. Ltd, No.1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai-600034

Major City Branches of Star Health & Allied Insurance:

  • Telangana, Hyderabad: 3rd Floor, Padmavathi Towers, Plot No.3 and 4, Survey No. 145, Sainagar, Hyderabad-500085

  • Bihar, Patna: Room No.3002, 3rd Floor, Grand Plaza, Fraser Road, Patna-800001

  • Assam, Guwahati: 3rd Floor, Ganapathy Enclave, Ulubari, Above Kotak Mahindra Bank, Opposite Bora Service, Guwahati-781007

  • Delhi, Delhi: B-13, 3rd Floor, Tagore Market, Kriti Nagar, Delhi-110015

  • Madhya Pradesh, Bhopal: Plot No.262, 2nd Floor, MP Nagar, Zone 02, Opposite Hotel Tulsi Exotic, Behind Hotel Rajhans Bhopal, Madhya Pradesh-462011

  • Gujarat, Ahmedabad: 201, 2nd Floor, Sarthik Square, Near Shapath 3, S.G, Highway, Bodakev, Ahmedabad-380053

  • Haryana, Panipat: 930/8, RJ Tower, 2nd Floor, GT Road, Panipat-132103

  • Kerala, Cochin: Penta Tower, Opposite Kaloor Pvt. Bus Stand, Cochin, Kerala-682017

  • Karnataka, Bengaluru: 255, 1st Cross, 1st Main, Ganga Nagar, Bangalore-560032

  • Tamil Nadu, Chennai: No. 1, New Tank Street, Valluvar Kottam High Road, Nungambakkam, Chennai-600034

In summary, Star Health and Allied Insurance offers multiple ways for customers to reach out for assistance, ensuring a seamless experience. Customers can choose from various contact methods to connect with the support team, making it easy to address their queries and issues.

Star Health and Allied Insurance is renowned as the first standalone health insurance provider in India, offering customized health insurance solutions. The company is equally recognized for its exceptional 24/7 customer support.

Customers of Star Health and Allied Insurance can contact the customer care center for any queries or issues they might face. The customer care team is available round the clock to assist with concerns related to claims, tax receipts, grievances, change of address, and more. They can also help clarify any doubts about health insurance coverage, policy terms, renewal methods, etc.

Star Health Insurance Customer Care Toll-Free Numbers:

  • Toll-Free Number 1: 1800 425 2255

  • Toll-Free Number 2: 1800 102 4477

You can contact the customer care center via email, phone, or by visiting the nearest branch of Star Health and Allied Insurance.

Star Health & Allied Insurance Customer Care Details:

Star Health and Allied Insurance offers 24-hour service across various cities in India.

  • Toll-free Helpline: 1800-425-2255 / 1800-102-4477

  • Corporate Customers: 044 43664666

  • Purchase Policy: 044 6900 6900

  • Banca Channel: 044 6666 5050

  • Grievance Care: 044 4366 4600

  • Senior Citizen Claim: 044 4002 0888

  • Senior Citizen Grievance: 044 6900 7500

Claims Related to Flood:

For flood-related claims, contact the designated officers as listed below:

  • Himachal Pradesh: Dr. Rahul Verma, ZOCA - 78884 38059; Amarjeet Singh, Head of Zone - 99917 57485

  • Punjab: Dr. Sonia Saberwal, ZOCA - 73079 81584; Ashish Kumar, Head of Zone - 99149 18656

  • Haryana: Dr. Rahul Verma, ZOCA - 78884 38059; Amarjeet Singh, Head of Zone - 99917 57485

  • Delhi: Rajni Mehta, ZOCA - 98184 56313; Jaswinder Singh, Head of Zone - 98112 66522

Corporate Office Contact Details:

UNIT 1:

  • Ahmedabad: 24 hours, 044-28886401 & 28886405

  • Bhopal & Indore: 24 hours, 044-28886401 & 28886405

  • Chandigarh: 24 hours, 044-28886401 & 28886405

  • Delhi: 24 hours, 044-28886401 & 28886405

  • Lucknow: 24 hours, 044-28886401 & 28886405

  • Pune: 24 hours, 044-28886401 & 28886405

  • Rajasthan: 24 hours, 044-28886401 & 28886405

UNIT 2:

  • Bangalore: 24 hours, 044-28886561 & 28886562

  • Chennai: 24 hours, 044-28886561 & 28886562

  • Hyderabad: 24 hours, 044-28886561 & 28886562

  • Kolkata: 24 hours, 044-28886561 & 28886562

  • Mumbai: 24 hours, 044-28886561 & 28886562

  • Tamil Nadu: 24 hours, 044-28886561 & 28886562

  • Corporate office - Group Medi claim: 9:00 a.m. to 9:00 p.m., 044-28886557 & 28886560

Zonal Claims Office Contact Details:

  • Ahmedabad: 10:00 a.m. to 6:00 p.m., 079-49115100/5107/5108/5141

  • Bangalore: 10:00 a.m. to 6:00 p.m., 080 - 40874018/19

  • Bhopal: 10:00 a.m. to 6:00 p.m., 0755 421 3302 & 0755 421 3307

  • Chandigarh: 10:00 a.m. to 6:00 p.m., 0172 4734134/37

  • Delhi: 10:00 a.m. to 8:00 p.m., 011-23464638/36/46

  • Hyderabad: 10:00 a.m. to 6:00 p.m., 040-44344801/02

  • Indore: 10:00 a.m. to 6:00 p.m., 0731 4760622/4760626

  • Kolkata: 10:00 a.m. to 6:00 p.m., 033-22641063/64/73 & 033-64998017/18/19

  • Lucknow: 10:00 a.m. to 6:00 p.m., 0522-4935808-07

  • Mumbai: 10:00 a.m. to 8:00 p.m., 022-45203522/33/44 & 022-45203531/508

  • Pune: 10:00 a.m. to 8:00 p.m., 020-67638123/124 & 020-67638127/128

  • Rajasthan: 10:00 a.m. to 6:00 p.m., 0141-4070507

  • Kerala Claims Office - Trivandrum: 10:00 a.m. to 8:00 p.m., 0471-4174211/239

Star Health & Allied Insurance Address:

The Manager - Customer Care, Star Health & Allied Insurance Co. Ltd, No.1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai-600034

Major City Branches of Star Health & Allied Insurance:

  • Telangana, Hyderabad: 3rd Floor, Padmavathi Towers, Plot No.3 and 4, Survey No. 145, Sainagar, Hyderabad-500085

  • Bihar, Patna: Room No.3002, 3rd Floor, Grand Plaza, Fraser Road, Patna-800001

  • Assam, Guwahati: 3rd Floor, Ganapathy Enclave, Ulubari, Above Kotak Mahindra Bank, Opposite Bora Service, Guwahati-781007

  • Delhi, Delhi: B-13, 3rd Floor, Tagore Market, Kriti Nagar, Delhi-110015

  • Madhya Pradesh, Bhopal: Plot No.262, 2nd Floor, MP Nagar, Zone 02, Opposite Hotel Tulsi Exotic, Behind Hotel Rajhans Bhopal, Madhya Pradesh-462011

  • Gujarat, Ahmedabad: 201, 2nd Floor, Sarthik Square, Near Shapath 3, S.G, Highway, Bodakev, Ahmedabad-380053

  • Haryana, Panipat: 930/8, RJ Tower, 2nd Floor, GT Road, Panipat-132103

  • Kerala, Cochin: Penta Tower, Opposite Kaloor Pvt. Bus Stand, Cochin, Kerala-682017

  • Karnataka, Bengaluru: 255, 1st Cross, 1st Main, Ganga Nagar, Bangalore-560032

  • Tamil Nadu, Chennai: No. 1, New Tank Street, Valluvar Kottam High Road, Nungambakkam, Chennai-600034

In summary, Star Health and Allied Insurance offers multiple ways for customers to reach out for assistance, ensuring a seamless experience. Customers can choose from various contact methods to connect with the support team, making it easy to address their queries and issues.

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