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General

How the Insurance Ombudsman Enhances Consumer Trust

RBI Headquarters Building

Summary

The Insurance Ombudsman Scheme in India provides a cost-effective, impartial alternative for resolving policyholder grievances without lengthy court proceedings. It explains the scheme’s functions, procedures, and criteria for appointment, while emphasizing its role in boosting consumer confidence and transparency. This knowledge is vital for both policyholders and banking aspirants.

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