Contact Information for PNB Credit Card Customer Care

If you hold a Punjab National Bank (PNB) credit card and require support, PNB offers diverse customer care services to assist with inquiries, issues, or complaints. Here's a detailed guide to navigate their customer service systems effectively.

Explore Pre-Approved Credit Cards

Uncover credit card offers pre-approved for you with ease. PNB partners with leading banks, providing over 50+ credit card choices. You can effortlessly compare offers and finish the process online, eliminating paperwork by simply entering your mobile number to check available offers.

Methods to Contact PNB Credit Card Customer Service

PNB is committed to customer satisfaction and provides dedicated services for credit card support. Here are the ways to connect:

Toll-Free Helpline

• For credit card support, dial PNB's toll-free number:
  - 1800 180 2345

Alternative Contact Number

• Alternatively, reach out via:
  - 0120 – 4616200

PNB Credit Card Customer Service Email

• To keep a record of communications, email:
  - creditcardpnb@pnb.co.in
  This is ideal for tracking your queries.

PNB Credit Card Customer Service Mailing Address

• Send physical communications to:
  Credit Card Processing Centre,
  A-37, Sector 60,
  NOIDA – 201301,
  Uttar Pradesh

Escalating Issues to a Nodal Officer

If standard customer care doesn't resolve your concerns, escalate to a Nodal Officer. Here’s how:

Phone Contact

• Call the Nodal Officer at:
  - +91-11-28044907

Email Contact

• Email your issue to:
  - care@pnb.co.in

Mail Contact

• Send a detailed letter to:
  Principal Nodal Officer (General Manager),
  Punjab National Bank Customer Care Centre,
  Plot No. 4, Sector-10, Dwarka,
  New Delhi-110075

Important Reminder

Please note, Punjab National Bank (PNB) isn't affiliated with Paisabazaar. Offers you receive through Paisabazaar originate from their partner institutions only.

Step-by-Step Guide to Accessing PNB Credit Card Services

1. Visit the PNB Portal

• Access the official PNB site or their customer care portal dedicated to credit card services. This site efficiently manages queries and complaints.

2. Call Customer Support

• Use the toll-free number 1800 180 2345 for immediate help.
• Alternatively, dial 0120 – 4616200 to incur standard call rates.

3. Email Customer Support

• Send inquiries to creditcardpnb@pnb.co.in, including your credit card number and details.

4. Mail Your Query

• Address written concerns to the NOIDA address with necessary details and documents.

5. Escalate to Nodal Officer

• Escalate unresolved issues to the Nodal Officer through call, email, or mail.

Additional Services and Best Practices:

• Check Pre-Approved Offers: Visit PNB or Paisabazaar online to explore if you're eligible for pre-approved cards, simplifying application.
• Stay Informed: Regularly review PNB’s site or contact channels for updates on services and offers.
• Security Precautions: Ensure communication via official PNB contacts to avoid scams. Avoid sharing PINs, passwords, or full card numbers.

Engage with PNB's diverse customer service options to resolve credit card concerns efficiently and enjoy seamless PNB card experiences.